Terms & Conditions

Terms and Conditions

Welcome to Prizm Cosmetics. By accessing our website, purchasing our products, or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

These Terms and Conditions apply to all users of the Prizm Cosmetics website, including browsers, customers, and contributors of content. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Products & Authenticity

Prizm Cosmetics guarantees that all products sold are 100% genuine and authentic. Product images and descriptions are provided for reference only. Packaging or appearance may vary slightly due to manufacturer updates.

We reserve the right to limit or discontinue any product at any time without prior notice.

3. Pricing & Payments

All prices are listed in GBP (£) unless stated otherwise and are subject to change without notice. We reserve the right to correct pricing errors or inaccuracies at any time.

Payments must be completed in full before orders are processed. Prizm Cosmetics is not responsible for delays caused by incomplete or failed payments.

4. Orders & Cancellations

Once an order is placed, it cannot be cancelled or modified unless contacted immediately and before dispatch. We reserve the right to refuse or cancel any order suspected of fraud, misuse, or violation of these terms.

5. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times are estimates and may vary due to courier services, public holidays, or unforeseen circumstances. Prizm Cosmetics is not responsible for delays outside our control.

6. Returns & Refunds

Due to hygiene and safety reasons, opened or used cosmetic products cannot be returned or refunded. Returns are only accepted for damaged, incorrect, or faulty items reported within the specified timeframe after delivery.

Refunds, if approved, will be processed using the original payment method.

7. Allergies & Skin Sensitivity

Customers are responsible for reviewing ingredient lists before use. Prizm Cosmetics is not liable for allergic reactions, skin irritation, or misuse of products. Always perform a patch test before full application.

8. Intellectual Property

All content on this website—including text, images, logos, and design—is the property of Prizm Cosmetics and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Prizm Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and maintaining confidentiality.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Prizm Cosmetics
📍 Unit 1, 47 A, B, C, D Scott's Road, Southall, UB2 5DD, United Kingdom
✉️ prizmbeautyproduct@gmail.com